Full course description
This self-guided online course introduces performance analytics principles and their applications in government. It includes videos, readings, templates, and assessments for you to complete at your own pace, with an expected time commitment of 2-3 hours on average. By the end of this course, you will have a grasp of the history of performance management, current performance analytics practices, and the ability to create a successful performance analytics program. Additionally, you will consider the organizational readiness required for starting a performance analytics program. Upon completion of this course, you will be able to differentiate between performance analytics and performance management, identify the components of successful performance analytics programs, and recognize tools to get started with and sustain performance analytics.